What Information We Collect and Why
We collect the details you submit when registering — your name, email address, date of birth and contact number — as well as transactional records tied to your deposit and withdrawal activity. When you fund your account through Touch 'n Go eWallet, Boost or GrabPay, we
-
1
record the transaction reference and amount so we can match it to your account wallet correctly; we do not store your e-wallet PIN or full payment credentials on our servers. We also collect device identifiers, browser session data and IP addresses to detect unusual access patterns
-
2
and protect your account from unauthorised login attempts. Players in Kuching and across Malaysia who use DuitNow or FPX transfers will see those transaction records held in the same way. Data is retained for as long as your account is active and for a period thereafter
-
3
as required by applicable law. Access to your stored data is restricted to staff whose role requires it, and all data in transit is protected by SSL encryption. This policy applies to access available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.